RAUNAQ ICE & COLD STORAGE

RAUNAQ ICE & COLD STORAGE
Our Quality Policy

Raunaq group of companies is leading Seafood Processing and Exporting company servicing key markets across the World. The business supplies Premium Quality seafood consistently to their customer with a motto.

Raunaq group of companies recognises the importance of exceeding customer expectation in the supply of quality products and services to meet the requirements of our customers and regulators. It is our aim to supply the right product, in the right place at the right time, every time by controlling our processes. From the Purchase and use of raw materials in production through to customer delivery, we aim to minimise product risks and drive performance.

Raunaq group of companies is committed to

Operating a formal integrated management system that meets the requirements of HACCP, BRC and other applicable food standards.
Operating formalised product certification schemes that are validated by a third party.
Continual improvement of the effectiveness of the QMS through:
- The setting of short and long term business objectives
- Controlling and revising our systems by regular IMS management reviews
- Ensuring our employees understand the QMS requirements and provide suitable training to deliver the business needs
- Communicating openly and consulting with our Customers.
Focusing on the customer expectations and needs by:
- Producing products that meet customer needs
- Defining and measuring our key performance indicators for product quality and service, ensuring our business processes meet performance targets
- Actively seeking and analysing customer feedback and taking appropriate actions
Integrating quality considerations into risk analysis and decision making on all levels through our supply chain.
Formally reviewing this policy annually and as the needs of the business change and re-issuing as required.

Quality Policy